Effective Date: 27th April 2026
Dhanyam Superstores Private Limited (“Dhanyam”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and safeguard your information when you use our website (https://dhanyam.in) and related services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Mobile number
- Email address (if provided)
- Delivery address
- Account login details
b. Location Information
- Pincode
- GPS/location data (if you allow location access)
- Saved addresses
This is used to determine serviceability, delivery timelines and nearest store.
c. Order Information
- Products ordered
- Order value
- Payment status
- Delivery details
d. Technical Information
- IP address
- Browser type
- Device information
- Cookies and usage data
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide accurate delivery timelines
- Enable login via OTP (mobile authentication)
- Communicate order updates (SMS, WhatsApp, email)
- Improve our products and services
- Personalize your experience on our website
- Prevent fraud and ensure platform security
3. Sharing of Information
We do not sell your personal information.
We may share your information only with:
- Delivery partners (for order fulfilment)
- Payment gateway providers (for processing payments)
- SMS/WhatsApp service providers (for order updates and OTP)
- Internal teams and systems for operations
All partners are expected to maintain confidentiality and use data only for intended purposes.
4. Cookies & Tracking
We use cookies to:
- Remember your location and preferences
- Improve website performance
- Enhance user experience
You can disable cookies through your browser settings, but some features may not function properly.
5. Data Security
We take reasonable measures to protect your information, including:
- Secure servers
- Access controls
- Limited internal access
However, no system is completely secure, and we cannot guarantee absolute security.
6. Your Choices
You can:
- Update or edit your account information
- Manage saved addresses
- Opt out of marketing communications (if applicable)
7. Data Retention
We retain your information only as long as necessary for:
- Order processing
- Legal and compliance requirements
- Improving our services
8. Third-Party Services
Our website may use third-party services such as:
- Payment gateways
- Maps and location services (Google Maps)
- SMS/OTP providers
These services have their own privacy policies.
9. Children’s Privacy
Our services are not intended for children under 18. We do not knowingly collect data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact:
Dhanyam Superstores Private Limited
Email: info@dhanyam.in
Phone: 7598516985
12. Consent
By using our website, you consent to the terms of this Privacy Policy.