Delivery Policy
Effective Date: 27th April 2026
At Dhanyam, we aim to deliver fresh organic products to you as quickly and efficiently as possible.
1. Delivery in Chennai
- We strive to deliver orders within 45 minutes across Chennai during working hours.
- Delivery timelines may vary depending on:
- Order volume
- Product availability
- Availability of third-party delivery partners
We always aim to deliver at the earliest possible time.
2. Delivery Outside Chennai
For locations outside Chennai, delivery timelines depend on the pincode and courier service.
- South India: Typically delivered within 3 days
- Rest of India: Typically delivered within 5–7 days
3. Order Processing
- Orders are processed during working hours.
- Orders placed outside working hours may be processed on the next working day.
4. Delivery Partners
- Deliveries are carried out through trusted third-party logistics partners.
- While we strive to meet estimated timelines, delays may occasionally occur due to external factors beyond our control.
5. Important Notes
- Delivery timelines are indicative and not guaranteed.
- Perishable items are currently delivered only within serviceable local areas (such as Chennai).
- Customers will be notified in case of any significant delays.
6. Contact Us
For any delivery-related queries, please contact:
📞 7598516985
We are committed to providing a smooth and reliable delivery experience.